The HR Operating Model

Over the years, many academics, practitioners, and consultants have come together to help HR professionals deliver real business value to their organizations by building upon collective research, discussions and experiences.

However, despite all the knowledge gained and shared, many organizations continue to struggle in realizing what is commonly identified as High-Impact HR.

So why has this become the holy grail of HR across the world today?

Companies that implement the High-Impact model are far more likely to adapt to market changes, accelerate introduction of new products or services, operate efficiently, and win over their competition.

This new model will bring HR closer to the business, turn the team into consultants and advisors, and will move HR’s skills up to a new level of capability and maturity. The High-Impact HR Operating Model is a new blueprint for the HR function to bring it closer and in sync with the business and to drive up levels of innovation and expertise. In addition, it will elevate HR’s role to a driver of strategic talent and business outcomes.

The model has been tried through shared services and outsourcing, yet as services become cost heavy and people-dependent, it becomes imperative that HR evolve into a more product and technology dependent function.

Products that are intelligent, easy to adopt and bring significant value to end-users will be preferred. Products and tools which support faster data retrieval, churn to information, and deliver intelligence based output will need to become an integral part of the High Impact HR Target Operating Model.

The HR Operating Model is going to metamorphose into a strategic business enabler with software automation taking over operational delivery items, or hiving off of transactional jobs. The management roles will be held by specialists, qualified for these well-defined roles.

Building the Next Gen HR Target Operating Model is becoming increasingly relevant and urgent as the function progresses from services only model to data driven strategy. And workplace transformation that appeals to the smarter workforce gets underway.